Shipping Policy

We stand by our product quality. If you are not pleased with your purchase, we offer a 7-day quality guarantee on all products. If you have any additional questions or would like to request return, refund, exchange, feel free to contact us at support@piloltd.com

Learn more about our return, refund, and exchange policies at support@piloltd.com.

Order processing & shipping time within 3-5 days, and delivery time within 14-21 business days from shipping date. During high volume periods, the processing time may take an additional 2-4 business days . Learn more about shipping FAQs at support@piloltd.com

On average, the shipping fee is $4.96 per unit. However, shipping fee may vary due to promotional activities. Please visit the checkout page to obtain your final shipping charges.